Terminology
- 3PL (Third Party Logistics)
- Assembly
- Blanket Wrap
- Chain of Custody
- Consolidation
- Customer Communication
- Debris Removal
- Delivery Appointment
- Deluxing
- Distribution center
- End-to-End Visibility
- Final Mile Delivery
- Floor Protection
- Guaranteed delivery Window
- Installation
- Job Completion Report
- Last mile logistics
- Order Tracking
- Packing Slip
- Pre-delivery Inspection
- Proof of delivery (POD)
- Reverse Logistics
- Room of Choice Delivery
- Stair Carry
- Threshold Delivery
- Unpacking
- Vehicle Inspection
- Visibility
- White Glove Carrier
- White Glove Independent Contractor
- White Glove Owner-Operator
- White Glove Service
- Zero-damage Commitment
Chain of Custody
The process of documenting and tracking the handling and ownership of goods throughout the entire supply chain, from the point of origin to the final destination. Maintaining a secure chain of custody ensures the integrity, security, and authenticity of the items being transported and helps to prevent tampering, theft, or damage during transit.
Example
A white glove last mile logistics provider implements a strict chain of custody protocol for the high-value artwork they transport and install. This involves maintaining detailed records of each stage of the delivery process, including pickup, transportation, and delivery, as well as verifying the identity of the recipient before handing over the artwork. This secure chain of custody ensures the artwork's safety and provides the client with peace of mind knowing that their valuable item has been handled with care and professionalism from start to finish.